Terms & Conditions

Conditions of use

By using the website you are agreeing to the conditions of use. The conditions of use are :

  • If you contact us you are accepting that we may inturn contact you.

  • When a product is purchased and a courier is used and the item is lost or damaged in transit it is between the customer and the courier used to resolve the problem.

  • We offer a return policy.If a product that you have bought from Dogfence.ie is faulty or not working we will exchange or repair the product or offer a credit note.

  • Return postage must be paid by the customer and sent by registered post.If the item is lost in transit upon return it is up to the customer to track and find the product.


    1.1 The website is owned and operated by Dogfence (referred to as “we”, “us” or “our”), which shall also include our third party suppliers and any other affiliates involved in the maintenance and running of this site.

    1.3 Dogfence offers this website, including all information, features services available from this site to you, the user based on your acceptance of all terms, conditions, policies and notices stated here. If you are not in agreement with these terms and conditions, then you should refrain from using this website and its services.

    1.4 These Terms and conditions apply to all users of this website, including without limitation users who are browsers, customers, merchants, and/ or contributors of content. By visiting or purchasing something from our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

    1.5 By agreeing to these Terms and conditions you represent that you are at least the age of majority in your place of residence, or that you have been given the consent to use, view and transact on this site.

    1.6 Those who visit the Site from locations outside of the Republic of Ireland do so on their own initiative and are responsible for compliance with all Irish applicable laws. If the use of the Site or any of information is in contradiction with your local jurisdiction(s), you must refrain from use of this site.

    2. Copyright & Liability

    2.1 All content and materials published on the Site are presented to you solely for your private, personal and non-commercial use. All contents of the Site are protected by national and international intellectual property laws, and/or is owned by Dogfence or its suppliers therefore the copying or imitation of these goods, brands and trademarks are prohibited.

    3. Online materials

    3.1 Where content on our website is supplied by a third party that is not affiliated with us, you are aware that Dogfence does not control or monitor this content. As far as we are aware this content is of a good nature however we are not liable for any harm or damages caused as a result of your relationship with a third party website. You are responsible for the risk associated with the use of this site and your interpretation of the information displayed.

    4. Prohibitions

    4.1 In addition to any other prohibitions set within these terms and conditions you are also prohibited from using this site for any unlawful purposes whether it be yourself or the solicitation of others to do so. You are also prohibited from engaging in any illegal activities whilst on our site. You must refrain from using our products for any illegal or unauthorized purposes.

    4.2 You are also prohibited from uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any third party related website. In addition you are prohibited from collecting or tracking the personal information of others and/or engaging in the spamming, hacking or infecting of any aspect of our services.

    5. Site Availability

    5.1 Even though Dogfence will use its best endeavours to site provide you with an error free service this cannot be guaranteed. In some cases the continuous operation of our site my experience some rare unexpected interruptions therefore we are not liable for its unavailability.

    6. General

    6.1 We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes as this page will be updated with new services, features or tools.

    6.2 Dogfence reserve to right to change, replace or remove any part of these TERMS AND CONDITIONS with no notice required. The site will then be governed by the amended terms when they are made public. Therefore it is your responsibility to check the terms and conditions on the Site regularly. You will find the latest version on this web page.

    6.3 Prices for our products are subject to change without notice.

    We reserve the right at any time to modify the pricing or the range of products we offer. We have the right to discontinue any part of our service or any of our products at any time.

    We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

    7. Personal information

    7.1 Your submission of personal information through the store is governed by our Privacy Policy. Our E-commerce solution is provided to you by Payzone through their online payment gateway allowing you purchase our products and services online. Your credit and debit card details submitted when making a payment are hosted on through Payzone who are in compliance with PCI: DSS, therefore these details will be kept encrypted and private and will not be given to any third party or affiliates.

    7.2 We reserve the right to refuse any order you place with us if we believe the order to be suspicious or lacking information. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order including orders placed with the same credit card or orders using the same billing and/or shipping address. In order to prevent these events from occurring you agree to provide current, complete and accurate purchase and account information for all purchases made at our online store.

    Changes to this agreement

    We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.


    Shipping & Returns

    We use couriers to deliver your orders. We use a registered and insured delivery service unless otherwise agreed. From the time the courier collects the parcel delivery normally takes 3-4 working days.

  • Please provide a contact number so the courier can contact you if he cannot find your delivery address.

  • Postage to Ireland is €7.95 per order unless special delivery applies etc.

  • Delivery to UK is €9.00 order unless special delivery applies etc.

  • Delivery to most other destinations is set at €25 but we may need to charge more if required and if this is the case Dogfence.ie will contact you to arrange further delivery payment.


    Any details submitted to us will not be given to any other third parties. We use Protx to accept credit card payments and we only receive the payment total and not your card details

    Privacy Policy

    Dogfence endeavours to collect, store and use your personal data only with your knowledge. The collated information may include your name, address, telephone number and email which will be used to contact you regarding your participation with our service. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated to you. This information which we store is to aid the efficiency of our service to you and is designed to be compliant with the disclosure requirements of the Data Protection Act 1998. If you require any information or wish to obtain the personal data we have stored please contact us on the details provided on site.

    When purchasing goods/services on our site your credit and debit card details are stored by Payzone who is our online payments provider. These payment details are stored in compliance with the PCI: DSS laws therefore they remain encrypted and are not passed on to any third party or used for any payments without your consent.

    You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement.